Reputation Intelligence
How trust is measured before it's earned.
How organisations are discovered, evaluated and trusted — increasingly by machines before humans. A decade-plus record of writing on reputation risk, crisis management and board-level governance.
Selected writing
Reputation, risk & governance writing.
“Getting Boards into Reputation Risk Management”INSEAD Knowledge · 2016
“How not to respond to a scandal”INSEAD Knowledge · 2015
“Most risk managers don’t understand reputation risk”Strategic Risk Magazine · 2016
“Why a good reputation cushions the blow”Strategic Risk Magazine · 2016
“Volkswagen emissions scandal — vast reputation & insurance implications”Strategic Risk / Business Insurance · 2015
“Who should lead your crisis management team?”Strategic Risk Magazine · 2015
“Firms must define their reputation currency”Strategic Risk Magazine · 2015
“Eight tips for writing effective risk reports”Global Reinsurance / Insurance Times UK · 2016
“Recalls and Reputation Risk”Managing Product Recall Risk · 2017
“Technology as a Risk — Cybercrime & Data Privacy”MINDA Boardview · 2017
“Firms should always assume they have been hacked”Hong Kong Lawyer · 2016
“Why financials can be hidden in plain sight”IR Magazine · 2016
Governing reputation as a board-level risk.
Independent director and board advisor experience translating reputation and stakeholder-trust risk into board-ready oversight.