Professional Development
ACADEMIC QUALIFICATIONS
2011 Advanced Reputation Management Program
Reputation Institute, New York, United States of America
Subjects: The Strategic role of Reputation Management, Differentiating through Leadership and Governance, Leveraging the Corporation Brand, Building a Reputation for Innovation, Using Employee Alignment to build Competitive Advantage, Creating Value through Corporate Social Responsibility, Using Online Media to Build and Protect your Reputation, Creating Business Value through Reputation.
2010 Certified Reputation Management Program,
Reputation Institute, New York, United States of America.
Subjects: Building Blocks of Reputation, Corporate Branding & Business Strategy, Developing Reputation Platforms, Leadership Communication, Aligning Employees through Corporate Communication, Creating Value for Investors, Addressing Strategic Issues - Governance & Risk, Relating to the Media, Measuring, Tracking and Evaluating Corporate Reputations, Managing Social Issues, Managing Crisis Situations, Putting it all together for effective Reputation Management.
2004 Masters in Management (Marketing),
Australian Graduate School of Business, University of Southern Queensland (USQ), Queensland, Australia.
Subjects: International Business Strategy; Services Marketing for Managers, Strategic Leadership; E-Business Strategy
2004 Executive Studies in Risk Management
Australian Graduate School of Management (AGSM), Sydney, Australia
2002 Graduate Diploma in Management (Marketing)
Australian Graduate School of Business, University of Southern Queensland (USQ), Queensland, Australia
Subjects: Management Consulting; Accounting for Managers, Information Systems for Managers; Marketing Management
2001 Executive Studies – Management Mentoring
Harvard Business School, Boston, United States of Australia.
2001 Graduate Certificate in Management (Marketing)
Australian Graduate School of Business (AGSB), University of Southern Queensland, (USQ) Queensland, Australia
Subjects: E-Marketing; Marketing and Sales Management, Role of Strategy in Sales; Managing HR & Innovation.
2000 Graduate School – Strategic Management Programme,
Graduate School of Business and Governance; Victoria University, Wellington, New Zealand
1993 Japanese Language, Culture and Situational Skills, North Point TAFE, Brisbane, Australia.
PROFESSIONAL MEMBERSHIPS
Member of the Reputation Institute, Reputation Institute, New York, USA.
Member of the Royal Institute of International Affairs, London, UK.
Member of the European Press Federation, Frankfurt, Germany.
Director Community of Interest IT, Security, Risk Management and Compliance Australasia, Sydney, Australia.
Member of the National Writers Union of America, New York, USA.
Member of Luxury Society, Paris, France.
CONFERENCES ATTENDED
2011 Conferences: Social Media in a Corporate Context, London;
Social Media in a Corporate Context Europe, Amsterdam; Holland.
Asia Rising: Winning through strategic communications and corporate affairs, London, UK.
Global Food Safety Conference 2011, London, UK.
2010 Reputation in Financial Services Conference, London; UK
Social Media in a Corporate Context Conference, London; UK.
Digital Impact Awards, London, UK.
Transform – the European Conference for Brand Transformation, London, UK.
PR Week – Reinventing Crisis Communications in a Wired World, London, UK.
Salon International de la Haute Horlogerie, Geneva, Switzerland.
Pret a Porter 2010, Paris, France.
Who's Next 2010, Paris, France.
Salon International Lingerie 2010, Paris, France.
Interfiliere 2010, Paris, France.
2009 Social Media in a Corporate Context, London, UK.
Strategic Corporate Communications, London, UK.
PR On The Edge, London, UK.
Public Engagement/Marketing PR Week, London, UK.
PR Global, PR Week, London, UK.
PR Crisis Communications, PR Week, London, UK.
Goodenough Conference on Sustainable Business, London, UK.
Corporate Register Conference, London, UK.
Pret a Porter 2009, Paris, France.
Who's Next 2009, Paris, France.
Salon International Lingerie 2009, Paris, France.
Interfiliere 2009, Paris, France.
2008
Pret a Porter 2008, Paris, France.
Who's Next 2008, Paris, France.
Salon International Lingerie 2008, Paris, France.
Interfiliere 2008, Paris, France
Sarajevo Fashion Week 2008/2009, Sarajevo, Bosnia.
2007
Pret a Porter 2007, Paris, France.
Who's Next 2007, Paris, France.
Salon International Lingerie 2007, Paris, France.
Interfiliere 2007, Paris, France
Sarajevo Fashion Week 2007/2008, Sarajevo, Bosnia.
2006
Spring/Summer, Australian Fashion Week 2006/2007 Sydney, Australia.
Transeasonal Collections, Australian Fashion Week 2006/2007 Melbourne, Australia.
2004
CACS Conference Asia Pacific, Melbourne, Australia.
PROFESSIONAL EDUCATION
2011 Deloitte Leadership Academy: Self: Act with Integrity, Develop Self, Operate Efficiently, Communicate Powerfully; Team: Manage Talent, Develop Others, Foster Teamwork, Champion Change; Enterprise: Provide Strategic Direction; Drive Revenue Growth; Improve Efficiency; Provide Stewardship; Melbourne, Australia.
London College of Fashion: Signature Styling; Principles of Personal Styling; Pattern Adaption and Sewing Skills; Lingerie and Swimwear Design; London, UK
Customer Centric Selling; London, UK.
2010 Kensington Chelsea College: French language Acceleration OCR; London, UK.
CiClone Selling; Paris, France.
2009 Kensington Chelsea College, French language Acceleration; London, UK.
2008 Salon International Lingerie Salon - New Territories Russian Market, Selling in China – What you Need to know, International Strategy, Ecology and Corporate Strategy, Eco-Design, How to make sustainable Seductive, Marketing Trends 09, Organic and Ethical, Fair Trade, Franchising, Merchandising and coordination of multi-brand and single brand networks, E-merchandising; Paris, France.
Tell Me More French Language Learning Program Levels 1-10 - eLearning.
2007 French Language and Culture, eLearning; Feature Writing; European Etiquette and Business Social Skills; Paris, France
2006 AUSTRADE: Sourcing Offshore, Working with an Agent, Pricing for Export, Market Research, How to maximise a Trade Show, Sydney, Australia. Basel II Compliance; Sydney, Australia.
2004 TruSecure: Security Technology 101, Networking Basics, Hacking Basics, Introduction to Security Technologies, Essential Practices, Risk Management Program, ISO17799, SAI Global 4360 Risk Management Methodology; Sydney, Australia.
2003 Australian Institute of Management - Network or Perish; Career Transitions, Developing Strategic Alliances, Melbourne, Australia
Institute of Management Consultants Masters Series – Leadership, Sydney Australia.
2002 Skillsosft: Career Development; Communications Skills; Personal Well-Being at Work; Networking; Working in Teams; Privacy Protection; Emergency Evacuation; Leading and Motivating; Keeping Teams on Target; Hiring; Managing For Creativity and Innovation; Listening, Influencing and Handling Tough Situations; The Enabling Leader; Working with Negative People and Procrastinators: Telstra Corporation, Melbourne, Australia.
2001 Skillsoft: Giving and Receiving Feedback, Capitalising On Change; Leading and Motivating, Introduction to Telstra Care and Duty of Care, Team Leadership; Privacy Protection for Managers; Trade Practices Act for Retail
Telstra: Target Account Selling 1 and 2, Enterprise Selling, Sydney, Australia.
2000 Telstra: Think on your Feet; Business Ethics for Sales Force; Account Management Program; Complaint Management Processes; Web Action 1999, Advanced Sales Strategies; Telephone Selling Skills For Sales, Account Management Program 1; Account Management Program 2, Account Management Program 3 ; Siebel Sales Reporting System; Sales Order Quality Process; Sydney, Australia.
1998 General Insurance Code of Practice – Australian Institute of Insurance, Sydney, Australia.
